Integration & Platforms
99.7%
inventory accuracy
- 45%fewer stock-outs
- $890Krecovered in year one
RetailMax Holdings
Real-time inventory platform
A connected inventory platform unified store, warehouse, and supplier workflows across 127 locations.
AI-Assisted Product UX & UI Design
Explore faster. Design for the people using it.
Use AI-assisted exploration to turn a rough idea into testable flows and prototypes. Ground design decisions in real requirements, usability feedback and accessible interactions.
- Critical-path workflow, start to finish
- Empty, loading, and error states designed
- Roles reflected in the interface
AI IN THE WORKFLOW
A complicated task becomes a clear, testable flow.
An example of what we can scope with your team. The tools and automation boundaries follow your workflow.
Explore the options
Draft flow and layout alternatives around the user task.
Make the states explicit
Design loading, empty, error and AI uncertainty states.
Validate with people
Use feedback and accessibility checks to refine the design.
What you take away
A tested prototype direction and implementation-ready design states.
Depending on fit: Figma · interactive prototypes · accessibility checks
Choose a defined project or ongoing delivery. MVP Launch is one option when its scope fits. Scope and price are agreed first.
Organizations we’ve worked with
- Airbnb
- TheAMLab
- Hood
- NAMA
- Klaro
- GoBoon
- Studio Arlington
What we build
Product UX Services
Design work for products people use to get a job done: the critical-path workflow, clear roles, visible status, and every state the interface has to handle.
- 01
Decision and handoff mapping
Map who does the work, what context they need, where decisions happen, and where the current interface creates delays or mistakes.
- 02
Role-based operating surfaces
Structure dashboards, forms, tables, permissions, and navigation around the actual job each user needs to complete.
- 03
High-frequency control screens
Design the screens operators use every day: queues, reviews, approvals, exception handling, reporting, and configuration.
- 04
Test the workflow before build
Use clickable prototypes to validate the flow, reduce ambiguous requirements, and hand engineers a build-ready interface model.
Stack & practice
UX Delivery Methods
We use design tools only where they clarify the system: workflow maps, prototypes, design systems, accessibility checks, and engineering-ready specs.
- 01
Workflow Mapping
User roles, decisions, handoffs, permissions, and operational states documented before interface work starts.
- 02
Role and Task Models
Screens organized around what each role must review, approve, update, escalate, or report.
- 03
Design System Alignment
Reusable components, interaction patterns, and states that keep the interface consistent as the platform grows.
- 04
Accessibility Checks
Readable hierarchy, keyboard access, touch targets, form labels, and contrast validated before implementation.
- 05
Prototype Validation
Clickable workflows used to catch missing states, unclear copy, and unnecessary steps before engineering time is spent.
- 06
Developer-Ready Specs
States, edge cases, responsive behavior, and interaction details prepared so the build phase has fewer open questions.
Core features
Design Controls
Every interface decision should make the system easier to operate, safer to use, and faster to adopt.
- 01
Decision Clarity
Users can see what needs attention, why it matters, and what action should happen next.
- 02
Error Prevention
Forms, confirmations, validation states, and guardrails reduce mistakes before they reach the workflow.
- 03
Status Visibility
Queues, progress states, ownership, and exceptions stay visible instead of hiding inside messages or spreadsheets.
- 04
Fast Data Entry
Layouts prioritize the fields, defaults, bulk actions, and shortcuts that high-frequency users need.
- 05
Role-Based Navigation
Each user sees the surfaces that match their responsibility instead of navigating a generic product menu.
- 06
Accessibility and Readability
Contrast, typography, spacing, labels, and touch targets support real use on desktop and mobile.
How we deliver
UX Workflow
The design process starts with the operational workflow, then turns it into a buildable interface model.
- 01
Workflow Discovery
Identify the users, states, decisions, handoffs, exceptions, and data needed to complete the job.
- 02
Information Architecture
Define the navigation, screen model, table structure, form flow, and role-based access patterns.
- 03
Prototype and Test
Validate the main workflow with clickable prototypes before implementation decisions are locked.
- 04
System Design
Design the interface states, components, responsive behavior, edge cases, and accessibility requirements.
- 05
Handoff and QA
Support implementation with specs, state checks, copy review, and QA against the intended workflow.
In production
Systems already in production
Explore the wider product projects behind our interface work.
GiveFlowIntegration & Platforms
Recurring donation operations platform
$500K recurring revenue and 85% donor retention.
Go BoonIntegration & Platforms
Referral and hiring platform
Referral rate grew from 2% to 11% and cost per hire dropped by 42%.
A clear starting point
Choose the work you need now.
A design project can stand alone. Start with a specific user task, review the current friction, then agree research, prototype and handoff deliverables.
- Design-only engagement
- Improve a critical journey
- Prototype and implementation handoff
Agree the finish line first
An annotated flow and agreed loading, empty, error and permission states in editable design files.
Participant recruitment, revision rounds and implementation QA are agreed before work starts.
Scope my UX projectSomething already broken? Explore System Rescue.
Workflow
The critical-path workflow is modelled before any visual polish
States
Empty, loading, error, and edge states designed in, not left undocumented
Roles
Each role sees the surfaces that match what they need to complete
Handoff
Developer-ready specs so the build phase has fewer open questions
By industry
Built around your sector
Explore the systems and operating needs that shape delivery in your sector.
Explore all industriesWhat Our Clients Say
Client feedback from delivery engagements — see all reviews
ERP / operations systemsvia Client feedback
"We outsourced our ERP development to Octacer, and they delivered a perfect solution that integrated smoothly with our existing systems. Their team is excellent."
I
Imran Rashid
CEO, My Construction
BEFORE YOU GET STARTEDGood questions.
Good questions.
Clear answers.
Scope, delivery and what happens next. The details that help you decide.
Can we hire you for design without development?
Yes. Research, flow improvement, prototypes and design handoff can be scoped independently. An MVP build is optional.
What will the design handoff contain?
We agree the flows, screens, responsive behaviour, components and interaction states needed by the build team. Editable files and annotations make the intended behaviour explicit.
Who recruits users for research?
We agree who supplies access to participants and how recruitment, incentives and scheduling are handled. Testing is limited to the methods and sessions included in scope.
How many revisions are included?
Review checkpoints and revision boundaries are written into the proposal. A changed user journey or new feature is assessed separately from refinement of an agreed design.
Do you check accessibility?
We include agreed checks such as contrast, keyboard interaction, focus and understandable states. A formal accessibility audit or certification is a separate defined scope.
Can our developers implement the designs?
Yes. The handoff is designed for your implementation team. Design QA during development can be added to check that the shipped behaviour matches the agreed design.
How is AI used in design?
AI can help explore variants or organise research notes when data permissions allow. Designers review the work, and user evidence guides decisions; generated screens are not a substitute for validation.
Start here
Design the product people actually use
We review the flows that matter, find where users get stuck, and outline the first design changes worth making.
20–30 minutes · No preparation needed · Free